Inside Hugo: How Crisp Built an AI Customer Support Agent
Discover how Crisp built Hugo, an AI customer support agent designed to automate support conversations. A behind-the-scenes look at how a 10-year-old SaaS rebuilt parts of its platform to adapt to the AI era.
End of 2025 - Product Update
Want to know what we've done during November and December 2025? Look this article!
October 2025 - Product Update
Want to know what we've done during October 2025? Check this article!
Summer 2025 - Product Update
Want to know what we've done during Summer 2025? Make sure to check this article!
June 2025 - Product Update
Curious about what we have been building this month? Have a look.
Crisp Product Update - October 2023
Willing to see what we've done this month at Crisp? Make sure to read this article!
