Developer Horizontal Scaling of Socket.IO Microservices with RabbitMQ At Crisp, we are building a customer service software that provides our users with a chatbox service that they can setup on their website. The Crisp chatbox provides features that require users to
Technical Our Chat is Now 30% Smaller & 2 Times Faster We got to a point where we had the lightest chatbox on the market, with a compressed size of 232KB (full load), where other chatbox providers would often load up to a megabyte. Discover How!
Technical Details on the 22/07/2019 incident and how we are fixing this for the future On July 22th, Crisp experienced infrastructure issues caused hardware failures with our provider DigitalOcean. We wanted to be transparent about the technical cause of this incident.
Developer Developing Custom Chatbots for Crisp As the chatbot trend continues, we receive a lot of questions from customers willing to connect very specific automated response systems to Crisp. For instance, certain users want to connect Recast.AI to
News Crisp Summer Update 2018 Since the last March 2018 update, the Crisp team has been hard at work shipping brand new features and improving existing features. We're proud to announce our Crisp Summer 2018 update. This article
Git Ditch your Status Page: How we monitor Crisp at scale The Crisp technical architecture runs around 40+ different micro-services, all replicated across different physical machines. Adding to that, we have around 20 daemons operating different tasks, eg. data storage with MongoDB, or email
Technical Open-Sourcing Bloom: A REST API Caching Middleware This article is a word-for-word repost of Announcing Bloom: A REST API Caching Middleware from the blog of Valerian Saliou, Crisp CTO. Premature optimization is the root of all evil. Especially when you
November 2016 Chatbox Improvements The Crisp team has been busy at work over the months of September and October to bring you new improvements to the Crisp Platform. Our focus has been mostly on the chatbox. Since
Technical How We Internationalized The Crisp Chatbox At Scale Here at Crisp, we love technology. Especially when it is bleeding edge and may help improve the quality and speed of the service. Recently, we made a small optimization to the chatbox code
News Scaling Crisp to The Next 100k Users May has been a tremendous month of growth for Crisp! We have been open in beta over the last 9 months, working closely with a restricted user base whom is helping us improve
