Monitor knowledge base efficiency with dedicated analytics
Review your knowledge base performance to improve your self-service efficiency and enhance your customer's experience
14 days free trial — No commitment
Measure knowledge visibility
Simply assess the number of average visitors for each article
Improve your knowledge articles
Understand how your content can be improved thanks to customers' feedback
Understand customers' needs
Create content based on typed keywords in the knowledge base search engine
Crisp is not just offering your knowledge base analytics, discover all the features offered by our all-in-one business messaging solution
600,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Emma
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.
Hoxton Mix
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
Discover other features our knowledge base offers
Customizable Knowledge Base
Create a seamless brand experience by customizing your knowledge base to reflect your company’s identity. Tailor the design, colors, and layout to match your branding, ensuring a consistent look and feel across all customer touchpoints. Establishing a knowledge base allows you to implement a custom AI agent quickly and cost-effectively.
Learn more
Internal knowledge base
Provide employees with instant access to essential information through an internal help center that streamlines communication, fosters autonomy, and boosts efficiency by centralizing resources in one unified hub.
Learn more
Multilingual Knowledge Base
Enhance your customer support with a knowledge base that delivers consistent, accessible help articles in multiple languages. Remove language barriers, improve the support experience, and help customers worldwide by offering localized information in their native language.
Learn more
Customizable Knowledge Base
Create a seamless brand experience by customizing your knowledge base to reflect your company’s identity. Tailor the design, colors, and layout to match your branding, ensuring a consistent look and feel across all customer touchpoints. Establishing a knowledge base allows you to implement a custom AI agent quickly and cost-effectively.
Internal knowledge base
Provide employees with instant access to essential information through an internal help center that streamlines communication, fosters autonomy, and boosts efficiency by centralizing resources in one unified hub.
Multilingual Knowledge Base
Enhance your customer support with a knowledge base that delivers consistent, accessible help articles in multiple languages. Remove language barriers, improve the support experience, and help customers worldwide by offering localized information in their native language.
Ready to kickstart your knowledge base analytics?