Discover how Intercom compare with Rocket.Chat

What is the best software for your business? Looking to compare Intercom with Rocket.Chat? Enjoy a detailed comparison of Intercom vs Rocket.Chat.

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Discover how Intercom compare with Rocket.Chat

Enjoy a detailed comparison table about features and pricing

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Pricing
Intercom
  • Highest Plan$139/mo/seat
  • Chat Seat Included1
  • Additional seat$139/mo
  • Contacts-
  • Annual billing for 20 users$33,360
Rocket.Chat
  • Highest Plan-
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • Contacts-
  • Annual billing for 20 users-
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
IntercomRocket.Chat
Pricing
Highest Plan$139/mo/seat-
Chat Seat Included1Unlimited
Additional seat$139/mo-
Contacts--
Annual billing for 20 users$33,360-
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact1.6s-
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is Intercom?

Every company needs to build a better relationship for rapid growth. Intercom helps build, scale, and nurture solid customer relationships for brands. It’s an all-in-one communication platform for sales, marketing, and customer support teams to interact and come to meet the rising demand of customer needs.

Four Irish designers and engineers, Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett, co-founded Intercom in 2011 to provide personalized human support that enables the best out of every engagement.

Intercom offers different features such as marketing automation software, an omnichannel business messenger, dedicated analytics and solutions to build help centers.

Intercom competitors are numerous but it is common to cite Crisp, Freshwork, or Zendesk.

Access a detailed comparison between Crisp and Intercom

comparison-competitor-rocketchat-product

What is Rocket.Chat?

A fun flow conversation app for businesses that delivers every conversation in one platform, Rocket chat grants you premium access from data ownership to customization and integration. It's a secure and collaborative platform that boosts team productivity and improves business development through the ease of getting their work done. In 2015, the CEO and co-founder of Rocket Chat, Gabriel Engel, created the company as an omnichannel customer service that engages with customers irrespective of where and how they reach out. Its chat engine creates custom messaging experiences that help drive higher app user engagements.

Access a detailed comparison between Crisp and Rocket.Chat

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Ready to improve your customer experience?