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How to link Crisp to a Twilio SMS Phone Number

Looking to offer an SMS customers service to your customers? Crisp provides you the software that will let you build a multi-channel customer support software including a text messaging customer service.

Using this tool will help you better engage with your customers as SMS gets a 98% delivery and open rates.

More than just SMS, Crisp also offers the ability to connect to one dashboard Emails, Live Chat, Facebook Messenger,

In this video tutorial, you'll learn how to link Crisp to SMS Twilio Phone Number to build a text messaging customer platform.

Helpdesk article:

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Hosted by
Baptiste Jamin
Co-Founder & CEO

Key Moments


Go to Crisp Twilio Plugin

Get Tokens from Twilio

Configure Crisp

Test your first message

Get to know Crisp in its detailsWe recorded videos on various topics to offer you general knowledge about Crisp software.Go to our YouTube channel