Monitor knowledge base efficiency with dedicated analytics
Review your knowledge base performance to improve your self-service efficiency and enhance your customer's experience
14 days free trial — No commitment
Measure knowledge visibility
Simply assess the number of average visitors for each article
Improve your knowledge articles
Understand how your content can be improved thanks to customers' feedback
Understand customers' needs
Create content based on typed keywords in the knowledge base search engine
Crisp is not just offering your knowledge base analytics, discover all the features offered by our all-in-one business messaging solution
500,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Decathlon
Since we've started using Crisp, I've seen the software evolve nicely.
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.
Emma
Reedsy
It gives me peace of mind to know that, even if I'm not here, anyone from my team can jump in.
Discover other features our knowledge base offers
Customizable Knowledge Base
Create a seamless brand experience by customizing your knowledge base to reflect your company’s identity. Tailor the design, colors, and layout to match your branding, ensuring a consistent look and feel across all customer touchpoints. Establishing a knowledge base allows you to implement a custom AI agent quickly and cost-effectively.
Learn more
Internal knowledge base
Provide employees with instant access to essential information through an internal help center that streamlines communication, fosters autonomy, and boosts efficiency by centralizing resources in one unified hub.
Learn more
Multilingual Knowledge Base
Enhance your customer support with a knowledge base that delivers consistent, accessible help articles in multiple languages. Remove language barriers, improve the support experience, and help customers worldwide by offering localized information in their native language.
Learn more
Customizable Knowledge Base
Create a seamless brand experience by customizing your knowledge base to reflect your company’s identity. Tailor the design, colors, and layout to match your branding, ensuring a consistent look and feel across all customer touchpoints. Establishing a knowledge base allows you to implement a custom AI agent quickly and cost-effectively.
Internal knowledge base
Provide employees with instant access to essential information through an internal help center that streamlines communication, fosters autonomy, and boosts efficiency by centralizing resources in one unified hub.
Multilingual Knowledge Base
Enhance your customer support with a knowledge base that delivers consistent, accessible help articles in multiple languages. Remove language barriers, improve the support experience, and help customers worldwide by offering localized information in their native language.
Ready to kickstart your knowledge base analytics?