Discover how Zendesk compare with AgileCRM
What is the best software for your business? Looking to compare Zendesk with AgileCRM? Enjoy a detailed comparison of Zendesk vs AgileCRM.
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Discover how Zendesk compare with AgileCRM
Enjoy a detailed comparison table about features and pricing
- Highest Planfrom $115/mo/agent
- Chat Seat Included1
- Additional seatfrom $115/mo/agent
- ContactsUnlimited
- Annual billing for 10 users$27,600
- Highest Plan$79.99 / mo / agent
- Chat Seat Included1
- Additional seat$79.99 / mo / agent
- ContactsUnlimited
- Annual billing for 10 users$19,198
| Zendesk | AgileCRM | |
|---|---|---|
| Pricing | ||
| Highest Plan | from $115/mo/agent | $79.99 / mo / agent |
| Chat Seat Included | 1 | 1 |
| Additional seat | from $115/mo/agent | $79.99 / mo / agent |
| Contacts | Unlimited | Unlimited |
| Annual billing for 10 users | $27,600 | $19,198 |
| Shared Inbox | ||
| Cloud-hosted | ||
| Mobile apps | ||
| Desktop apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Shared email | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Sneak peak message | ||
| Live translate | ||
| Chat transcript | ||
| Customizable chat widget | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | - |
| Branding removal | ||
| Multilingual website chat | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Carousels | ||
| Multichannel | ||
| Custom iframe | ||
| Keyword intents | ||
| Condition blocks | ||
| Artificial intelligence | ||
| Chatbot API | ||
| Analytics | ||
| Artificial intelligence | ||
| Internal data ingestion | ||
| Copilot | ||
| Virtual assistant | ||
| Categorization | ||
| Speech-to-text | ||
| Summary | ||
| Multilingual AI | ||
| Custom LLM | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email, WhatsApp & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | $14.99/user | |
| Zapier, Make or N8N integrations | $14.99/user | |
| Contact import | ||
| Users' activity | ||
| See detailed pricing | Learn more | Learn more |
Crisp, the fast-growing customer experience software
Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.
More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.
Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.
What is Zendesk?
The company prides itself on building software that offers the best customer experiences. Zendesk stimulates business growth and helps companies to support customers across all channels. The customer service platform helps businesses to personalize users' experiences to deliver excellent customer service. Founded by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl in 2007, the company has now customers around the world and defines itself as the world leader in the ticketing system industry.
The company helps answer customers' questions and renders meaningful conversations irrespective of the buyer's journey. With numerous features such as a ticketing system, a CRM or a knowledge base software, customer service software helps companies around the world.
In terms of competitors, it is common to cite Crisp, Freshworks, Gorgias or Intercom as the main Zendesk competitors.
Access a detailed comparison between Crisp and Zendesk
What is AgileCRM?
Agile CRM helps supercharge sales, marketing, and customer services in one platform and enables brands to sell like crazy. Agile is the best when it comes to modern features, ease of integration, great customer support, and implementation at an affordable price. The company induces the best deal with elegant solutions. Before the launch of Agile CRM in 2013, Agile founder Manohar Chapalamadugu was the founder and CEO of ClickDesk, a customer support and lead generation software. But since its creation in 2013, Agile has successfully built a fully integrated sales and marketing solution for SMBs.
Access a detailed comparison between Crisp and AgileCRM
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