Discover how Tawkto compare with Freshdesk

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

What is Tawkto?

Tawk.to is a chat platform that aids seamless communication through a website chat widget. The company claims to help business customers help themselves with customizable knowledge base features that delight prospects and motivate the customer support squad. Also, it enables organizations to monitor customers' activities in real time.

Robert D'Assisi and Shankar Karupp launched the company in 2010. In 2023, the live chat software still ranks #1 in the free live chat industry. TawkTo empowers businesses to answer their customers' questions faster with context, delivering exceptional customer experience.

Among TawkTo competitors, it's common to cite Tidio, Crisp or Freshchat.

Access a detailed comparison between Crisp and Tawkto

What is Freshdesk?

A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.

Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.

Access a detailed comparison between Crisp and Freshdesk