Discover how Salesforce Service Cloud compare with ZoomInfo

What is the best software for your business? Looking to compare Salesforce Service Cloud with ZoomInfo? Enjoy a detailed comparison of Salesforce Service Cloud vs ZoomInfo.

14 days free trial — No commitment

comparison-background-salesforce-zoominfo

Discover how Salesforce Service Cloud compare with ZoomInfo

Enjoy a detailed comparison table about features and pricing

comparison-table-man
Pricing
Salesforce Service Cloud
  • Highest Plan$300 / mo / agent
  • Chat Seat Included1
  • Additional seat$300 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$72,000
ZoomInfo
  • Highest Plan-
  • Chat Seat Included-
  • Additional seat-
  • Contacts-
  • Annual billing for 20 users-
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
Salesforce Service CloudZoomInfo
Pricing
Highest Plan$300 / mo / agent-
Chat Seat Included1-
Additional seat$300 / mo / agent-
ContactsUnlimited-
Annual billing for 20 users$72,000-
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form-
Customer portal-
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact--
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

comparison-competitor-salesforce-product

What is Salesforce Service Cloud?

Service Cloud is a ticketing system that offers workflow automation to help teams focus on supporting customers. It incorporates many benefits, from reducing the wait time and delivering efficient field service to streamlining customer experience with intelligent workflows. Salesforce Service Cloud uses AI to personalize every engagement to unite data and influence productive customer interaction that brings loyalty. The ticketing system empowers teams to do less while reducing costs and driving efficiency.

Salesforce Service has numerous competitors, among them we can cite Zendesk Support Suite, Hubspot Service Hub or Crisp.

Access a detailed comparison between Crisp and Salesforce Service Cloud

comparison-competitor-zoominfo-product

What is ZoomInfo?

Zoom Info brings digital go to the market to life. Revenue teams who employ its multi-platform operating system deliver adorable business growth. It is a B2B data and software that connects customers with businesses and closes the most valuable buyers in one operating system. Also, its conversation intelligence denotes that every sales interaction counts. The company was founded in 2007 by Henry Schuck, who makes the platform a Go-To-Market Intelligence Solution. It fast-tracks sales enablement to generate and analyze customer interactions with virtual communication channels. Finally, it increases conversions with data-powered website chats.

Access a detailed comparison between Crisp and ZoomInfo

footer-cta-backgroundfooter-cta-patternfooter-cta-receptionfooter-cta-persona
  • footer-cta-badge-g2-recommend
  • footer-cta-badge-g2-requirements
  • footer-cta-badge-g2-loved

Ready to improve your customer experience?