Discover how Proprofs compare with Shopify Inbox

What is the best software for your business? Looking to compare Proprofs with Shopify Inbox? Enjoy a detailed comparison of Proprofs vs Shopify Inbox.

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Discover how Proprofs compare with Shopify Inbox

Enjoy a detailed comparison table about features and pricing

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Pricing
Proprofs
  • Highest Plan$99 / mo / user
  • Chat Seat Included1
  • Additional seat$99 / mo / user
  • ContactsUnlimited
  • Annual billing for 10 users$23,760
Shopify Inbox
  • Highest PlanFree
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • ContactsUnlimited
  • Annual billing for 10 usersFree
Shared Inbox
Livechat
Chatbot
Artificial intelligence
Campaigns
Knowledge base
Contact management
ProprofsShopify Inbox
Pricing
Highest Plan$99 / mo / userFree
Chat Seat Included1Unlimited
Additional seat$99 / mo / user-
ContactsUnlimitedUnlimited
Annual billing for 10 users$23,760Free
Shared Inbox
Cloud-hosted
Mobile apps
Desktop apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor banning
File sharing
Canned responses
Contact form
Customer portal
Shared email
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Sneak peak message
Live translate
Chat transcript
Customizable chat widget
Co Browsing
Multisite
Video and audio calls
Speed Impact--
Branding removal
Multilingual website chat
Chatbot
Chatbot builder
Draft scenarios
Input fields
Carousels
Multichannel
Custom iframe
Keyword intents
Condition blocks
Artificial intelligence
Chatbot API
Analytics
Artificial intelligence
Internal data ingestion
Copilot
Virtual assistant
Categorization
Speech-to-text
Summary
Multilingual AI
Custom LLM
Campaigns
Targeting options
Dynamic data
Email, WhatsApp & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profileAdditional fees to be paid
Advanced filters
Tags & Segments
CRM integrations
Zapier, Make or N8N integrations
Contact import
Users' activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is Proprofs?

ProProfs is software built to bring out the brighter version of a company's workforce. ProProfs makes intelligent employees smarter and leaves delighted clients more satisfied. Sameer Bhatai, the CEO and founder of ProProfs, created the company in 2010. The company derives happiness from pleasing users, growing its sales and conversions with overlays and existing popups, and using live chat to support customers in real time.

Access a detailed comparison between Crisp and Proprofs

comparison-competitor-shopify-inbox-product

What is Shopify Inbox?

Shopify Inbox is a shared inbox and support tool that helps businesses communicate with their customers. The founder of Shopify Inbox is Shopify Inc., and it was created in 2015. As of 2019, Shopify Inbox has over 1,000 customers.

Businesses of all sizes use Shopify Inbox, including small businesses, medium businesses, and enterprise businesses. Shopify Inbox's competitors include Zendesk, Freshchat, Intercom, or Crisp.

Access a detailed comparison between Crisp and Shopify Inbox

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Ready to improve your customer experience?