Discover how Olark compare with Freshdesk

What is the best software for your business? Looking to compare Olark with Freshdesk? Enjoy a detailed comparison of Olark vs Freshdesk.

14 days free trial — No commitment

Discover how Olark compare with Freshdesk

Enjoy a detailed comparison table about features and pricing

Pricing
Olark
  • Highest PlanFrom $29 / mo / agent
  • Chat Seat Included1
  • Additional seatFrom $29 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$6,960
Freshdesk
  • Highest Plan$130 / mo / agent
  • Chat Seat Included1
  • Additional seat$130 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$31,200
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
OlarkFreshdesk
Pricing
Highest PlanFrom $29 / mo / agent$130 / mo / agent
Chat Seat Included11
Additional seatFrom $29 / mo / agent$130 / mo / agent
ContactsUnlimitedUnlimited
Annual billing for 20 users$6,960$31,200
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK--
Message Sneak-peek
Live translate$29/month
Chat transcript
Customization
Co Browsing$99/month
Multisite
Video and audio calls
Speed Impact-3s
Branding removal$59/month
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
Crisp

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

Olark

What is Olark?

Olark makes it easy for prospects to reach their target company through a website chat. It is a live chat software and analytic tool that bridges the gap between customers and companies to stimulate effective interaction. Its chat transcription, customer insight, real-time response, and feedback are offered to businesses as a modern touch software for growth. With Olark, Data is accessed with complete integration, and the platform influences professional conversation with trackable business benefits.

Ben Congleton launched Olark in 2009 to aid in mastering the intricacies of online transactions. Major Olark competitors are known to be Crisp, Pure Chat, Snap Engage or Fresh Chat.

Access a detailed comparison between Crisp and Olark

Freshdesk

What is Freshdesk?

A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.

Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.

Access a detailed comparison between Crisp and Freshdesk

Ready to improve your customer experience?