Discover how Intercom compare with Salesforce Service Cloud

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

What is Intercom?

Every company needs to build a better relationship for rapid growth. Intercom helps build, scale, and nurture solid customer relationships for brands. It’s an all-in-one communication platform for sales, marketing, and customer support teams to interact and come to meet the rising demand of customer needs.

Four Irish designers and engineers, Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett, co-founded Intercom in 2011 to provide personalized human support that enables the best out of every engagement.

Intercom offers different features such as marketing automation software, an omnichannel business messenger, dedicated analytics and solutions to build help centers.

Intercom competitors are numerous but it is common to cite Crisp, Freshwork, or Zendesk.

Access a detailed comparison between Crisp and Intercom

What is Salesforce Service Cloud?

Service Cloud is a ticketing system that offers workflow automation to help teams focus on supporting customers. It incorporates many benefits, from reducing the wait time and delivering efficient field service to streamlining customer experience with intelligent workflows. Salesforce Service Cloud uses AI to personalize every engagement to unite data and influence productive customer interaction that brings loyalty. The ticketing system empowers teams to do less while reducing costs and driving efficiency.

Salesforce Service has numerous competitors, among them we can cite Zendesk Support Suite, Hubspot Service Hub or Crisp.

Access a detailed comparison between Crisp and Salesforce Service Cloud