Discover how HelpScout compare with Tidio

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

What is HelpScout?

HelpScout is committed to halting treating customers like numbers by delivering the best-in-class customer service. HelpScout was co-founded in 2011 by Nick Francis, Jared McDaniel, and Denny Swindle. The customer service software strives to enhance the efficiency of customer care services, email management, and support automation.

Voted the "best ROI" by G2 customers, it supports, challenges, and identifies your current customer relationship system and processes to help you make swift progress in gaining loyal buyers.

The platform empowers customer management teams with a "do less, but do it better" approach, thanks to its reply automation that helps create a seamless customer relationship that breeds the best ROI.

Most of the time, Helpscout competitors are Intercom, Zendesk, Freshworks or Crisp.

Access a detailed comparison between Crisp and HelpScout

What is Tidio?

Tidio is a powerful all-in-one tool that helps organizations get full access to customers' data, ranging from behavior on e-commerce websites to leveraging data for lead generation. The company offers a live chat widget, a shared inbox and an AI Chatbot. With Tidio, businesses can respond better and faster to customers via live chat, chatbots, and emails to maximize success.

Golas and Marcin Wiktor co-founded the company in 2013 as a basic live chat for websites. The platform now enables brands to comprehend the performance of their products and services thanks to its advanced analytics.

Among the best alternative to Tidio, Crisp, TawkTo or Intercom often cited.

Access a detailed comparison between Crisp and Tidio