Discover how HelpScout compare with LiveAgent

What is the best software for your business? Looking to compare HelpScout with LiveAgent? Enjoy a detailed comparison of HelpScout vs LiveAgent.

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Discover how HelpScout compare with LiveAgent

Enjoy a detailed comparison table about features and pricing

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Pricing
HelpScout
  • Highest Plan$5900/mo
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • ContactsUnlimited
  • Annual billing for 10 users$70,800
LiveAgent
  • Highest Plan$69 / mo / agent
  • Chat Seat Included1
  • Additional seat$69 / mo / agent
  • ContactsUnlimited
  • Annual billing for 10 users$16,560
Shared Inbox
Livechat
Chatbot
Artificial intelligence
Campaigns
Knowledge base
Contact management
HelpScoutLiveAgent
Pricing
Highest Plan$5900/mo$69 / mo / agent
Chat Seat IncludedUnlimited1
Additional seat-$69 / mo / agent
ContactsUnlimitedUnlimited
Annual billing for 10 users$70,800$16,560
Shared Inbox
Cloud-hosted
Mobile apps
Desktop apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor banning
File sharing
Canned responses
Contact form
Customer portal
Shared email
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Sneak peak message
Live translate
Chat transcript
Customizable chat widget
Co Browsing
Multisite
Video and audio calls
Speed Impact--
Branding removal$19/mo/account
Multilingual website chat
Chatbot
Chatbot builder
Draft scenarios
Input fields
Carousels
Multichannel
Custom iframe
Keyword intents
Condition blocks
Artificial intelligence
Chatbot API
Analytics
Artificial intelligence
Internal data ingestion
Copilot
Virtual assistant
Categorization
Speech-to-text
Summary
Multilingual AI
Custom LLM
Campaigns
Targeting options
Dynamic data
Email, WhatsApp & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier, Make or N8N integrations
Contact import
Users' activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is HelpScout?

HelpScout is committed to halting treating customers like numbers by delivering the best-in-class customer service. HelpScout was co-founded in 2011 by Nick Francis, Jared McDaniel, and Denny Swindle. The customer service software strives to enhance the efficiency of customer care services, email management, and support automation.

Voted the "best ROI" by G2 customers, it supports, challenges, and identifies your current customer relationship system and processes to help you make swift progress in gaining loyal buyers.

The platform empowers customer management teams with a "do less, but do it better" approach, thanks to its reply automation that helps create a seamless customer relationship that breeds the best ROI.

Most of the time, Helpscout competitors are Intercom, Zendesk, Freshworks or Crisp.

Access a detailed comparison between Crisp and HelpScout

comparison-competitor-liveagent-product

What is LiveAgent?

Live Agent is a help desk software that offers an all-in-one customer care solution. The company is undoubtedly one of the pioneers of customer support software, and its longevity speaks volumes: established in 2006 by Andrej Harsani and Viktor Zeman in their quest to improve customer satisfaction, the platform ensures customers' loyalty by delighting them with lightning-fast real-time responses that solve their worries.

Among the most frequent LiveAgent competitors, you can find Zendesk, Freshworks or Crisp.

Access a detailed comparison between Crisp and LiveAgent

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Ready to improve your customer experience?