Discover how Gorgias compare with Smartsupp

What is the best software for your business? Looking to compare Gorgias with Smartsupp? Enjoy a detailed comparison of Gorgias vs Smartsupp.

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Discover how Gorgias compare with Smartsupp

Enjoy a detailed comparison table about features and pricing

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Pricing
Gorgias
  • Highest Plan900$ / mo for 5000 tickets
  • Chat Seat Included500
  • Additional seat-
  • Contacts-
  • Annual billing for 20 users$10,800
Smartsupp
  • Highest Plan$48 / mo / agent
  • Chat Seat Included3
  • Additional seat$48 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$10,368
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
GorgiasSmartsupp
Pricing
Highest Plan900$ / mo for 5000 tickets$48 / mo / agent
Chat Seat Included5003
Additional seat-$48 / mo / agent
Contacts-Unlimited
Annual billing for 20 users$10,800$10,368
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK--
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact--
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is Gorgias?

The company aims to empower Shopify, BigCommerce, WooCommerce or Prestashop and Adobe Commerce (Magento) e-commerce businesses with a top-notch help desk platform. The platform unlocks e-commerce data through dedicated integrations to allow any customer service reps to offer contextualized and personalized help at any step of the buyer's journey. The customer support platform for e-commerce gives a holistic view of customers in one central inbox and also syncs all businesses' support tickets with Magento, Shopify or BigCommerce data.

Founded in 2015 by Romain Lapeyre and his CTO Plugara, Gorgias has since benefited online merchants to improve their customer support and encourage online merchants to leverage exceptional customer experiences to drive sales.

Among the most notorious competitors, it is common to cite eDesk, Zendesk, Crisp or ReAmaze.

Access a detailed comparison between Crisp and Gorgias

comparison-competitor-smartsupp-product

What is Smartsupp?

Leverage human labor on what matters to save time and capital, make genuine connections with visitors and turn them into loyal buyers. SmartSupp helps build strong customer relationships through the three main communication networks; live chat, chatbots, and video recording. Vladimir Sandera, the CEO and co-founder of Smartsupp, started the company in 2013. However, he leverages product simplicity and ensures that the software identifies the visitor's journey and discloses the loopholes for improvement. Therefore, augmenting customer satisfaction ratio and sales opportunities.

Access a detailed comparison between Crisp and Smartsupp

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