Discover how Freshdesk compare with 3CX

What is the best software for your business? Looking to compare Freshdesk with 3CX? Enjoy a detailed comparison of Freshdesk vs 3CX.

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Discover how Freshdesk compare with 3CX

Enjoy a detailed comparison table about features and pricing

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Pricing
Freshdesk
  • Highest Plan$130 / mo / agent
  • Chat Seat Included1
  • Additional seat$130 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$31,200
3CX
  • Highest Plan$575 / mo / company
  • Chat Seat Included10
  • Additional seatUndisclosed
  • ContactsUnlimited (4 simultaneous calls)
  • Annual billing for 20 usersUndisclosed
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
Freshdesk3CX
Pricing
Highest Plan$130 / mo / agent$575 / mo / company
Chat Seat Included110
Additional seat$130 / mo / agentUndisclosed
ContactsUnlimitedUnlimited (4 simultaneous calls)
Annual billing for 20 users$31,200Undisclosed
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK-
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact3s-
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is Freshdesk?

A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.

Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.

Access a detailed comparison between Crisp and Freshdesk

comparison-competitor-3cx-product

What is 3CX?

3CX Help companies to convert visitors to leads and customers with hassle-free video conferencing, live chat and video app chat that deepens connections between your business and customers. Reinvented for the remote workforce, 3CX offers the same office extension for Android and IOS app users. 3CX was founded by Nick Galea in 2005 and released as a free IP PBX in 2006. It consists of advanced call center features and reporting, which also aids seamless integration with multiple CRM systems.

Among 3CX competitors, Aircall and Crisp are seen as the best competitors to 3cx.

Access a detailed comparison between Crisp and 3CX

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