Every bot built on Crisp benefits from a personalized LLM that ensures data privacy.
Dedicated, unique bots in minutes
Design a bot in minutes and embed AI-based actions for a truly unique experience.
Connect all your data sources
Internal data is key to training a custom AI bot based on your company's content and knowledge.
Tailor-made workflows combining customer data and company knowledge
Imagine a platform where building custom chatbots is fun, easy, and highly productive for your team. Crisp offers an automation hub where businesses can connect various data sources (website content, helpdesk, conversation history, FAQ) to feed a custom AI model. Paired with a CRM that synchronizes with platforms like Pipedrive, Shopify, or HubSpot, companies can engage leads and customers across channels such as Instagram, WhatsApp, and website chat.
Create personalized AI-powered bots without coding
Easily design custom automated workflows that cater to your business needs. Our intuitive platform allows you to set up advanced scenarios, where user interactions are dynamically managed based on specific conditions. For example, when a user visits the pricing page, the software can check if they are a paying customer and determine their subscription plan. Based on the user’s status, the AI can offer various options, like customer support, sales inquiries, or product information. Additionally, the chatbot can handle complex tasks, such as routing queries to the correct team or integrating with external services like Zapier for further automation. This ensures each interaction is personalized and efficient, enhancing the customer experience.
A custom chatbot is a solution that allows you to design powerful automated workflows without writing a single line of code. Modern custom bots integrate with AI models like ClaudeAI, Llama, or ChatGPT, enabling you to train the AI to meet your business needs. This tool is ideal for building a personalized experience for your customers or leads. The best part? You can continue to customize and improve your bot as you gather data on its interactions.
Building a chatbot that aligns with your business needs is easy with our platform. First, connect your data sources and set up the scenario that best fits your objectives. Whether you need a lead generation bot, a customer service bot, a FAQ bot, a WISMO bot, or a routing bot, Crisp offers flexibility for any purpose. Your imagination is the only limit!
At Crisp, we believe in fair pricing. Our full customer support suite is available for $95 per month, which includes a knowledge base, shared inbox, and unlimited custom chatbot creation. To integrate AI capabilities, an additional $45 per month is required, plus $0.10 per AI action.
600,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Emma
We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.
Chris Sees
Hoxton Mix
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
Edoardo Moreni
Emma
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.
Hoxton Mix
What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.
Reedsy
Emmanuel Nataf
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
Discover other features our chatbot offers
Chatbot API
Access an open platform for developers and marketers to create, manage, and build powerful custom bots using our chatbot API.
Emma
Hoxton Mix
Reedsy
