shared inbox

Doing customer support using live chat is great because it allows asynchronous communications. However, audio/video calls with screen-sharing are super useful because it allows you to: * Do realtime demos using Crisp. Share some slides with your customers * Troubleshoot bugs in live and solve issues in a few minutes How does it work? Using the Crisp screen-sharing feature, you don't have to use any third-party tools like Zoom, Teamviewer, Skype, or Whereby. You just have to use the Crisp c

Shared inbox is much more than emails. Discover how you can build the perfect inbox thanks to customization and automation through your shared inbox software.

Multichannel Customer Service simply means that there’s more than one way for customers or leads to reach out to you for support or questions. Discover how to run great customer service.