co-browsing

Doing customer support using live chat is great because it allows asynchronous communications. However, audio/video calls with screen-sharing are super useful because it allows you to: * Do realtime demos using Crisp. Share some slides with your customers * Troubleshoot bugs in live and solve issues in a few minutes How does it work? Using the Crisp screen-sharing feature, you don't have to use any third-party tools like Zoom, Teamviewer, Skype, or Whereby. You just have to use the Crisp c

You may have heard about cobrowsing and how to cobrowse with your website visitors and still, you need more information? Whatever the reasons, this simple guide will let you cobrowse like a boss with your customers and leads. The result? an incredible boost for your customers' experience.

Co-browsing (or "cobrowsing" as written on wikipedia) is the shortened word for collaborative browsing. It refers to the joint navigation through the internet between two people or more accessing the same website.