June 2023 - Crisp Product Update
Willing to see what the team has done this month? Make sure to read this article!
New Features
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Discover Crisp AI-based features ✨
As you’ve heard two weeks ago, we released groundbreaking changes to our product, aimed at helping customer service teams to leverage the power of AI. It is still time to request access to our beta. -
WooCommerce integration is available to all our WordPress users 🛍
Display customer data available in WooCommerce right in your Crisp Inbox to quicken your customer support experience thanks to Crisp for WooCommerce plugin. -
Magento integration is available in beta for Adobe Commerce customers 🛍
Display customer data available in Adobe Commerce to quicken your customer support experience thanks to Crisp for Magento extension. -
Put Crisp Live Chat on Steroid with a dedicated AI Chatbot 🤖
Thanks to a 3rd party plugin built by the team at EnumHQ, you can now leverage the power of artificial intelligence to handle conversations automatically. -
Record user session when users are browsing your site or your app
Thanks to a 3rd party plugin built by InstantReplay, you can now record users browsing your website or your app and replay their session right from Crisp. The perfect tool to uncover UX problems and improve your customer experience
Bug fixes & improvements 💪🏼
Helpdesk Updates 📚
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How to add Crisp for WooCommerce to a WordPress website?
Willing to enable the new integration between Crisp and WooCommerce? Check this article to get some guidance.
Read the article → -
How to add Crisp for Adobe Commerce to a Magento website?
Willing to enable the new integration between Crisp and Magento? Check this article to get some guidance.
Read the article → -
Getting started with the bot builder
Want to get it right with the bot builder? Here is a guide you can use to build the best bot from day one!
Read the article →
Teasing next releases 💥
- New Bot builder UI
November 2024 - Crisp Product Update
Want to know what the team has been up to this month? Make sure to read this article to not miss any new features and improvements.
From Zero to Terabytes: Building SaaS Analytics with ClickHouse
In this article, we explain why we made a shift to Clickhouse, our challenges with MySQL (and why it's not scalable), and how our new ClickHouse-powered engine enables our users to get faster, more detailed insights from their customer data.
Crisp 4 Core Update - Biggest Product Update, ever!
Core updates at Crisp are amazing evolutions brought to the Crisp Platform. This one talks about the new Crisp 4, check it out!
