A positive onboarding experience confirms that your customers made the right choice, and it ultimately, helps you to retain them.
The top two reasons that customers churn are 1) customers don’t understand your product, and 2. they don’t obtain any value from it. Customer onboarding can solve both of these issues.
You’ve obviously created an awesome product for your audience. Customers just require some hand-holding as they get started.
The good thing is your customers already like you, and they already believe in your product — that’s why they bought it. It’s your job to keep it that way.
Through this webinar, you'll discover 3 major actions that could skyrocket your onboarding. Following this video will help you to better craft content and messages to increase activation and retention inside your software or website.
➡️Discover our in-app and email automation tool: https://crisp.chat/en/campaigns/
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