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How to setup Twitter DM with Crisp

Do you want to connect your Team Inbox with your twitter account in order to centralize all your customer conversations? Enable Customer Support via your Twitter DM (Direct Messages) in order to get every easy and simple for your support team.

Discover how you can connect your Twitter Account to your Crisp account thanks to the developer API offered by Twitter.

Text tutorial: http://bit.ly/2BpjEiA

Apply for Twitter Activity API: https://developer.twitter.com/

Join us at Crisp: http://bit.ly/2Bs0GHZ

Crisp a messaging platform that lets companies enhance customer journey through many features: HelpDesk, Live Chat, Drip campaigns, Chatbots and so much more.

Hosted by
Baptiste Jamin
Co-Founder & CEO

Key Moments

0:00
Introduction

0:19
Apply for a developer token at developper.twitter.com

0:25
Follow the different steps explained in the video

1:36
Application is granted, let's proceeed

1:46
Fulfill the app details

2:10
Edit the permissions

2:26
Create a dev environment

2:31
Setup the account activity API Sandbox

2:54
Go to app.crisp.chat

2:59
Search for the Twitter plugin in the plugin section

Get to know Crisp in its detailsWe recorded videos on various topics to offer you general knowledge about Crisp software.Go to our YouTube channel