Crisp has transformed operations for Bruno Kamoto’s businesses, consolidating all communication into a single, omnichannel platform. By connecting Instagram, Twitter, and Telegram to Crisp, his team can respond to all customer inquiries from one place, reducing time spent managing separate channels.

One standout feature for Bruno is Crisp’s customizable triggers. These triggers enable tailored interactions, such as sending targeted messages to users who spend over five seconds on the pricing page. This feature alone has led to a noticeable increase in conversions, as it helps users overcome hesitation and engage with support at key decision moments.

In addition, Crisp’s knowledge base functionality allows Bruno to create a centralized resource for each product, providing users with self-service options for common questions. This reduces the volume of repetitive inquiries and improves customer experience across multiple products.

Thanks to Crisp, Bruno has significantly reduced operating costs by removing the need for three separate tools. Crisp handles onboarding, email marketing, and user support, offering a more efficient, cost-effective setup. The savings and efficiency gains have allowed Bruno to focus on growing his businesses without compromising on customer engagement. The support provided by Crisp’s team has also been invaluable, with quick, responsive assistance that makes Crisp feel like an exclusive tool tailored for his needs.

For startups, small, and medium-sized businesses, Crisp is a robust and affordable choice in a market saturated with tools aimed at large enterprises. Bruno recommends Crisp as a powerful, cost-effective tool that offers substantial value for any digital business.