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Shared inbox for WhatsApp Business Platform
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Build collaboration around WhatsApp Business Platform

Using WhatsApp to chat with your leads and customers is complex, especially if you’re handling a lot of messages. The WhatsApp inbox hasn’t been built for a collaborative use case, which is why it is so complex. Using Crisp, you’ll make collaboration easy and smooth to help your team get more work done, together.

Craft chatbots for WhatsApp

Being overwhelmed by messages coming from WhatsApp can be easy. With Crisp, you can build chatbots that will make your life easier. The chatbot builder for WhatsApp is super easy to get started with and doesn’t require any coding skills. Combine chatbots with knowledge base articles to bring in more consistency to your customer experience.

Make your shared Whatsapp Business inbox efficient

Messenger, Instagram DMs, Emails, Telegram or Line can be centralized in Crisp. It’s much more than a simple shared inbox for your whatsapp business account. You don’t have to switch tools anymore and can benefit from incredible features.

Get key insights and data on your WhatsApp Business account activity

You’ll never be blind again! Build the best data-driven strategy using the analytics provided by Crisp. From response time to agents leaderboard or customer satisfaction score, track everything you need to build an incredible customer service experience.

Send WhatsApp Templates from your Crisp Inbox

WhatsApp templates are the most powerful way to create conversations with your existing customers. From Crisp, create, save and edit WhatsApp template to better engage with people, past the 24-hour.


Crisp IM


Created: 1/17/2020

Updated: 8/22/2023

Category: Messaging

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