Discover how ReAmaze compare with Freshdesk

What is the best software for your business? Looking to compare ReAmaze with Freshdesk? Enjoy a detailed comparison of ReAmaze vs Freshdesk.

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Discover how ReAmaze compare with Freshdesk

Enjoy a detailed comparison table about features and pricing

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Pricing
ReAmaze
  • Highest Plan$69 / mo / agent
  • Chat Seat Included1
  • Additional seat$69 / mo / agent
  • ContactsUnlimited
  • Annual billing for 10 users$16,560
Freshdesk
  • Highest Plan$109 / mo / agent
  • Chat Seat Included1
  • Additional seat$130 / mo / agent
  • ContactsUnlimited
  • Annual billing for 10 users$30,948
Shared Inbox
Livechat
Chatbot
Artificial intelligence
Campaigns
Knowledge base
Contact management
ReAmazeFreshdesk
Pricing
Highest Plan$69 / mo / agent$109 / mo / agent
Chat Seat Included11
Additional seat$69 / mo / agent$130 / mo / agent
ContactsUnlimitedUnlimited
Annual billing for 10 users$16,560$30,948
Shared Inbox
Cloud-hosted
Mobile apps
Desktop apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor banning
File sharing
Canned responses
Contact form
Customer portal
Shared email
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Sneak peak message
Live translate
Chat transcript
Customizable chat widget
Co Browsing
Multisite
Video and audio calls
Speed Impact-3s
Branding removal
Multilingual website chat
Chatbot
Chatbot builder
Draft scenarios
Input fields
Carousels
Multichannel
Custom iframe
Keyword intents
Condition blocks
Artificial intelligence
Chatbot API
Analytics
Artificial intelligence
Internal data ingestion
Copilot
Virtual assistant
Categorization
Speech-to-text
Summary
Multilingual AI
Custom LLM
Campaigns
Targeting options
Dynamic data
Email, WhatsApp & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier, Make or N8N integrations
Contact import
Users' activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is ReAmaze?

Re:amaze is an integrated customer service support software that offers a live chat, and a helpdesk platform for online businesses. Through a wide range of e-commerce integrations, companies can consolidate eCommerce channels into one inbox. Re:amaze enhances seamless and better collaboration between team members to unify their objectives. The helpdesk for eCommerce uses machine learning to automate tasks and ensure potential buyers never get slipped under the door. Lu Wang founded Re: amaze in 2012 to attract and convert more visitors with modern chat features.

As main competitors, ReAmaze often faces Gorgias, eDesk or Crisp.

Access a detailed comparison between Crisp and ReAmaze

comparison-competitor-freshdesk-product

What is Freshdesk?

A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.

Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.

Access a detailed comparison between Crisp and Freshdesk

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