Discover how Gorgias compare with Kayako
What is the best software for your business? Looking to compare Gorgias with Kayako? Enjoy a detailed comparison of Gorgias vs Kayako.
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Discover how Gorgias compare with Kayako
Enjoy a detailed comparison table about features and pricing
- Highest Plan900$ / mo for 5000 tickets
- Chat Seat Included500
- Additional seat-
- Contacts-
- Annual billing for 20 users$10,800
- Highest Plan$60 / mo / agent
- Chat Seat Included1
- Additional seat$60 / mo / agent
- Contacts-
- Annual billing for 20 users$14,400
| Gorgias | Kayako | |
|---|---|---|
| Pricing | ||
| Highest Plan | 900$ / mo for 5000 tickets | $60 / mo / agent |
| Chat Seat Included | 500 | 1 |
| Additional seat | - | $60 / mo / agent |
| Contacts | - | - |
| Annual billing for 20 users | $10,800 | $14,400 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | - |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
Crisp, the fast-growing customer experience software
Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.
More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.
Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.
What is Gorgias?
The company aims to empower Shopify, BigCommerce, WooCommerce or Prestashop and Adobe Commerce (Magento) e-commerce businesses with a top-notch help desk platform. The platform unlocks e-commerce data through dedicated integrations to allow any customer service reps to offer contextualized and personalized help at any step of the buyer's journey. The customer support platform for e-commerce gives a holistic view of customers in one central inbox and also syncs all businesses' support tickets with Magento, Shopify or BigCommerce data.
Founded in 2015 by Romain Lapeyre and his CTO Plugara, Gorgias has since benefited online merchants to improve their customer support and encourage online merchants to leverage exceptional customer experiences to drive sales.
Among the most notorious competitors, it is common to cite eDesk, Zendesk, Crisp or ReAmaze.
Access a detailed comparison between Crisp and Gorgias
What is Kayako?
The frictionless customer loyalty service and core internal IT support businesses need to scale. Kayako fosters workflow automation and close collaboration with team members in a shared inbox. Businesses can see the whole customer journey picture in a single view. It uses a full integration of cloud-hosted HelpDesk software to support SMBs. Varun Shoor founded the company in 2001 to put an end to missed messages, unhappy teams, and frustrated customers. So, he came up with this box of powerful software helpdesk software to make it easy for the customer service team to efficiently manage consumer requests and conversations that came through from multiple channels.
Access a detailed comparison between Crisp and Kayako
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