Discover how Freshdesk compare with ZohoDesk
What is the best software for your business? Looking to compare Freshdesk with ZohoDesk? Enjoy a detailed comparison of Freshdesk vs ZohoDesk.
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Discover how Freshdesk compare with ZohoDesk
Enjoy a detailed comparison table about features and pricing
- Highest Plan$130 / mo / agent
- Chat Seat Included1
- Additional seat$130 / mo / agent
- ContactsUnlimited
- Annual billing for 20 users$31,200
- Highest Plan$50 / mo / agent
- Chat Seat Included1
- Additional seat$50 / mo / agent
- ContactsUnlimited
- Annual billing for 20 users$12,000
| Freshdesk | ZohoDesk | |
|---|---|---|
| Pricing | ||
| Highest Plan | $130 / mo / agent | $50 / mo / agent |
| Chat Seat Included | 1 | 1 |
| Additional seat | $130 / mo / agent | $50 / mo / agent |
| Contacts | Unlimited | Unlimited |
| Annual billing for 20 users | $31,200 | $12,000 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | 3s | - |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | - | |
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
Crisp, the fast-growing customer experience software
Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.
More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.
Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.
What is Freshdesk?
A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.
Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.
Access a detailed comparison between Crisp and Freshdesk
What is ZohoDesk?
Who says customer service is uncompromising? Zoho Desk has been trying for years to streamline customer service operations while delivering a long-lasting customer experience. The platform improves agent productivity and support to customers while making business with operations convenient, ultimately enhancing sales opportunities. Founded in 1996 by Sridhar Vembu and Tony Thomas, Zoho Desk provides hassle-free long-term contracts and lock-ins. It offers outstanding customer services for big corps that blends into any organizational structure.
Access a detailed comparison between Crisp and ZohoDesk
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