Delight users with onboarding journeys that drive engagement

Every customer should feel valued and supported with an onboarding process that reduces friction, boosts engagement, and provides a clear path to success.

14 days free trial — No commitment

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  • Free up your team's time

    Allow multichannel sequences to enhance product adoption

  • No technical skills needed

    Use simple JavaScript to set up your tracking plan

  • Personalize each onboarding

    Choose whether to engage customers through email or chat

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Easily create proactive user adoption flows

Craft intuitive user journeys that anticipate needs, reduce friction, and drive engagement. Leverage automated onboarding strategies to guide users to key features, ensuring quick adoption and long-term retention, all while reducing team effort and enhancing the perceived value of your product or service.

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Use your self-service strategy to enhance user engagement

Cut down on support costs and boost feature engagement through proactive messages powered by knowledge bases, FAQs, and AI-driven assistance. Ensure users can navigate resources seamlessly, leading to higher satisfaction, faster resolution, and better product adoption.

Explore our customer engagement platform

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Crisp is not just offering a customer engagement platform, discover all the features offered by our all-in-one business messaging solution

Frequently Asked Questions

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  • 🤔 What is user onboarding?question-expand-icon
  • 💌 How can I improve user onboarding and product adoption?question-expand-icon
  • 📬 What are the types of email sequences?question-expand-icon

600,000 brands are already using Crisp to improve their customer experience. See their testimonials !

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Decathlon
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We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.

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Carlos Costa
Foca

Since we've started using Crisp, I've seen the software evolve nicely.

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Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.

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Emma
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What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.

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Reedsy
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Ready to kickstart your product adoption strategy?