social media customer service
Building great social media customer service
Social media customer service is the art of providing customer service through social media channels such as Facebook, Line or Twitter. Over the years, it has grown heavily, discover how your company can nail it.
Kicking off social messaging for better customer service!
Messaging as a customer service channel is no longer the future, it's a must-have. Through social channels, customers can now get in touch with your company as they would chat with their friends.
