email management

Email is a powerful communication tool in business. Less intrusive than phone calls, asynchronous and fast. It empowers people working from around the world. However, it can be counter-productive.

We've all heard people complaining about emails, right? Email overload is something companies are seriously taking into account because it affects a lot employees' productivity.

Combining emails, templates and customers is one of the principal way of success for modern companies that tend to make customer service as a major acquisition channel. Let's dive into the power of customer service email templates.