March 2024 - Crisp Product Update

New Features

Crisp V4 is on the way, here are some preview from the future of customer service

Brand new analytics to create a true data-driven strategy

Superior insights and smarter decision-making with customizable charts, designed to transform your data into actionable knowledge.

Discover not just where, but why your customers are engaging, empowering you to optimize every touchpoint

Crisp is now compatible with Hyvä, the fastest growing front-end for Magento 2 (Adobe Commerce)

This evolution means users can seamlessly integrate Crisp's communication features into their Hyvä stores, enhancing the shopping experience with improved customer service capabilities while benefiting from incredible website performance offered by the Hyvä frontend.

Know more about Hyvä →

Helpdesk Updates 📚

• How to get started with Crisp Chatbot builder?
  Want to know how you can improve customer service with Crisp Chatbot builder? Read this guide to make sure you get it right from day one.
  Get started with Crisp Chatbot Builder →

• How to install Crisp for Adobe Commerce
  Want to improve customer service for your online store? See how to get started with Crisp for Adobe Commerce (Magento 2)
  Get started with Crisp for Adobe Commerce →

Teasing next releases 💥

• Multiple AI data sources
• New AI Blocks available from the bot builder