Crafting and sending one-shot or automated email campaigns is time-consuming and results can be discouraging for your teams. Furthermore, it would be sad to miss an answer from your customers after all this work. Crisp comes with a built-in email reply management solution that will match emails to the right account manager. End up with unanswered threads, improve your sales efficiency and automate repetitive tasks.
Reply mail management tool manages replies to the email campaigns you send through a marketing automation solution. Mail reply management tools process the conversation's assignment to the dedicated account manager or the right sales and allow to bring in internal collaboration. Email reply management tools allow companies to build email automation answers to build a better conversational experience for your customers.
Inbox management is key to improving productivity and customer experience. Using mail reply management will help your business to improve first response time, will strengthen customer relationships and many more benefits.