Try any plan for free for 14 days

Every new account unlocks full access to all Crisp features, letting you explore and see if we’re the right fit for your needs.

Trusted by 600,000 companies worldwide

  • Free

    For solopreneurs and entrepreneurs. Your first shared inbox.

    Free
    Forever

    Key features included:

    Website chat widget

    Engage with visitors directly on your website.

    2seats included

    Destroy silos, centralize conversations, improve internal collaboration and enhance customer satisfaction.

    Shared inbox

    Get everything related to your customer service right in your pocket.

    Mobile applications

    Integrate the chatbox the way you want and implement the behaviours you need to engage with your users.

    Chat SDKs

    Centralize answers from customizable contact forms within your Crisp Inbox.

    Contact form

    Sync each Crisp conversation with your e-commerce platform: Shopify, Adobe, WooCommerce, and Prestashop.

    E-Commerce integrations

    Stay up to date with your opened conversations.

    Push notifications

  • Mini

    For early-stage companies who want to improve their customer service.

    45
    Per month, per workspace

    All the free features, plus:

    Shared email inbox

    Manage all customer emails in one collaborative inbox.

    4seats included

    Create, manage and use a gallery of pre-existing messages that makes your team more efficient.

    Shortcuts

    Engage chat conversations automatically based on specific behaviors.

    Chat triggers

    Make internal collaboration easy, centralized and personalized for each conversation.

    Private notes

    Setup a custom domain to send your outbound emails and improve deliverability.

    Custom email domain

    Unlimited data retention

    Search for messages, articles, contacts or plugins using advanced filters.

    Internal search

  • Essentials

    For small companies requiring a full-featured customer support platform. You get all our flagship features.

    95
    Per month, per workspace

    All the Mini features, plus:

    Customer data management

    Organize and utilize customer information effectively.

    10seats included

    Connect your Crisp inbox with WhatsApp Business, Instagram DMs, SMS, Line, Vyber, and more.

    Omnichannel inbox

    Create your ideal workflows in seconds using a visual builder powered by artificial intelligence.

    Workflow automation builder

    Build AI-powered omnichannel chatbot, with a super-advanced no-code workflow builder.

    Omnichannel AI Chatbot

    Write, manage and edit a dedicated help center that integrates deeply with Crisp.

    Knowledge base

    Measure conversational activity, customer satisfaction and operator's activity.

    Analytics

    Assign conversations automatically based on pre-defined or custom rules.

    Routing rules & Assignment

See all features

A flat pricing per workspace

At Crisp, we offer a straightforward and easy-to-understand pricing model with a flat rate per workspace. This means you pay a single, consistent price regardless of the number of conversations you have each month. Our approach ensures that you can scale your customer support operations without overspending. With Crisp, you get all the essential tools and AI-poweredfeatures your team needs to provide exceptional customer service, all included in one simple, predictable subscription. Simplify your budgeting and focus on what matters most – growing your business and delighting your customers.

pricing-flat-illustration

Enterprise

Need something more custom?

Enterprise

Created for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.

  • Dedicated onboarding
  • Personalized SLA
  • Enhanced rate limits
  • Custom features
  • Unique pricing
  • Team training
Ask for a demo
pricing-enterprise-illustration

Compare our plans

Choose the best plan for your business with our detailed feature comparison. See exactly what's included in each plan to make an informed decision.

pricing-compare-man
FreeMiniEssentialsPlus
Pricing
The monthly or yearly cost of your Crisp subscription plan.
Plan Price
$0/mo$45/mo$95/mo$295/mo
Number of agent licences included in your plan at no extra cost.
Agents included
241020+
Add more seats to your plan and scale your team as needed.
Additional agents
$10/mo
Maximum number of unique customer profiles you can manage in your workspace.
Customer Profiles
100500050000200000
Number of AI-powered actions (like summaries or replies) available per day.
AI Usage
0050unlimited
Team Inbox
Your Crisp data and conversations are securely hosted in the cloud, always accessible and backed up.
Cloud-based
Get everything related to your customer service right in your pocket.
Mobile Apps
Use Crisp on Windows and Mac for a seamless desktop experience.
Desktop Apps
Receive alerts to stay up to date with your opened conversations.
Real-time notifications
Access Crisp APIs to build custom integrations and automate workflows.
Developer APIs
See all your active website visitors in real time and start conversations.
Live Geolocation map
Easily export or view the full transcript of customer conversations.
Conversation transcript
Automatically sort and organize incoming conversations for efficient handling.
Conversation Triage
Define your business hours to set expectations and automate responses outside those times.
Working hours settings
Handle as many customer conversations as you need, with no limits.
Unlimited conversations
Setup a custom domain to send your outbound emails and improve deliverability.
Custom email domain
Access the full history of your customer conversations for context and insights.
Full conversations' history
Make internal collaboration easy, centralized and personalized for each conversation.
Internal notes
Block users having disrespectful behavior on any channel.
Visitor Banning
Send and receive attachments directly within conversations.
File Sharing
Create, manage and use a gallery of pre-existing messages that makes your team more efficient.
Canned responses
Send automated surveys that measure customer satisfaction score.
Conversation ratings
Schedule pre-defined or custom reminders on each conversation with detailed attached.
Follow-up reminders
Assign conversations automatically to available agents in a fair, rotating manner.
Round-robin routing
Offer a dedicated portal to your customers where they can open new tickets or follow existing ones.
Customer Portal
Channels
Engage with people that are browsing your website and get closer to your customers.
Chat widget
Centralize answers from customizable contact forms within your Crisp Inbox.
Contact Form
Receive and reply to your team's emails straight from your Crisp Inbox.
Email
Receive and reply to Telegram messages straight in your Crisp Inbox.
Telegram
Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.
Messenger
Receive and reply to Twitter DMs straight in your Crisp Inbox.
X (Twitter)
Reply to your Instagram Direct Messages and stories from Crisp dashboard.
Instagram
Receive and reply to SMS messages straight in your Crisp Inbox.
SMS
Receive and reply to Viber messages straight in your Crisp Inbox.
Viber
Answer phone calls and trigger outbound calls right from Crisp.
Phone
Receive and reply to Line messages straight in your Crisp Inbox.
Line
Receive and reply to WhatsApp Business messages in your Crisp inbox.
WhatsApp Business
Integrations & Apps
Easily install the Crisp chat widget on your WordPress website.
WordPress
Sync e-commerce data with your Crisp Inbox to benefit from dedicated features.
Shopify
Sync WooCommerce orders and customer data with Crisp for better support.
WooCommerce
Integrate Crisp with Adobe Commerce to centralize your customer communications.
Adobe Commerce
Integrate Crisp with Prestashop to sync orders and customer data.
Prestashop
Reply to any of your incoming messages straight from your Slack Workspace.
Slack
Synchronize Crisp with your Hubspot account.
HubSpot
Synchronize Crisp with your Pipedrive account.
Pipedrive
Synchronize Crisp with your Zoho account.
Zoho CRM
Connect Crisp as a source and clip customer data from 200 platforms, effortlessly.
Segment
Connect Crisp with more than 2000+ other apps without writing a line of code.
Zapier
Automate your workflows by connecting Crisp to hundreds of other apps with Make (formerly Integromat).
Make
Integrate Crisp with your no-code automation workflows using n8n.
n8n
Synchronize revenue details from Stripe straight in your Crisp inbox.
Stripe
Synchronize Crisp with your Salesforce account.
Salesforce
Chat Widget
Integrate the chatbox widget and implement the behaviours you need to engage with your customers.
Chat SDKs
See what your users are typing before they hit send.
Live Typing preview
See when a user or agent is typing a message in real-time.
Typing status indicator
Adapt colors, text and live chat position so it fits with your brand identity.
Widget customization
Engage chat conversations automatically based on specific behaviors.
Proactive chat messages
Start a co-browsing session with people browsing on your website and share your screen if needed.
MagicBrowse
Translate instantly your messages in more than 50 different languages.
LiveTranslate
Engage with leads or customers through live audio or video message.
Video & Audio chat
Add a self-service help widget to your website for instant answers.
Help widget
Get rid of the Crisp watermark 'We run on Crisp'.
White label
Artificial intelligence
Ingest all your internal data to train a custom AI model.
AI Knowledge training
Your support agents can ask questions to an internal AI chat, trained on your internal data.
Internal AI Copilot
Let artificial intelligence classify your conversations automatically.
Auto-tagging of conversations
Get immediate voice-to-text transcription for every audio message or recorded phone calls.
Voice-to-text
Get access to a conversations' summary everytime you need to.
Conversation summary
Translate your messages into over 50 languages on any channel.
Multilingual AI
Get AI-powered writting assistant tools for your teams.
AI Writting Assistant
Let your users use AI-powered search to get an answer before they contact your support.
AI-powered site search
Gain access to a custom spam filter powered by AI that gets trained based on your settings.
AI Inbox Spam filter
Dedicated AI infrastructure for high-performance and privacy.
MCP Server (soon)
Deploy a fully autonomous AI agent to handle customer conversations end-to-end.
AI Agent (soon)
CRM
Add and manage custom attributes to enrich your customer profiles.
Custom attributes
Store and manage detailed information about each of your customers.
Customer Profile
Group your users based on behavior, attributes, or custom tags.
Customer Segmentation
Search for messages, articles, contacts or plugins using advanced filters.
Smart filters
Leave internal notes on customer profiles for better team collaboration.
Customer-based notes
Track and analyze the journey of your users from lead to loyal customer.
Customer lifecycle tracking
View a chronological history of interactions and events for each customer.
Customer timeline activity
Workflow
Build super-advanced automation flows on any channels connected to Crisp.
No-code AI chatbot builder
Provide instant, AI-powered answers to common customer queries.
AI-generated answers
Design and test chatbot scenarios before going live.
Scenario drafts
Collect structured data from users directly within the chat.
Custom Input fields
Create advanced workflows that adapt based on user responses or attributes.
Conditional flows
Trigger automated actions based on keywords detected in user messages.
Keyword-based triggers
Integrate external services and trigger workflows using APIs.
Automation via APIs
Push data to external systems in real time as events happen in Crisp.
Webhook actions
Automate actions in workflows based on CRM data or events.
CRM-based triggers
Embed external content or tools directly within the chat.
Iframes
Build as many chatbot templates as your workflows require.
Unlimited AI chatbot templates
Automatically detect user intent using artificial intelligence.
AI-based triggers
Use AI-powered blocks to build smarter multi-channel chatbot flows.
AI-agent blocks
Help Center
Write, manage and edit a dedicated help center that integrates deeply with Crisp.
Articles & Categories
Adapt colors, text and layout of your help center to fit your brand.
Customization
Offer your help center in multiple languages to serve a global audience.
Multilingual help center
Integrate your help center anywhere using our SDK.
Help center SDK
Search for messages, articles, contacts or plugins using advanced filters.
Search
Let users rate and comment on your help articles.
Article feedback
Use your own branded domain for your help center.
Custom domain name
Optimize your help center for search engines with sitemaps and meta data.
Sitemap & SEO meta data
Analytics
Measure conversational activity, customer satisfaction and operator's activity.
Prebuilt analytics
Export your data for reporting, analysis or backup.
Data export
Build your own custom dashboard and analytics to fit with your company's metrics and objectives.
Custom dashboards
Access, export and analyze your data programmatically via API.
API Analytics
Status Page
Monitor the health of your infrastructure and services in real time.
Node monitoring
Customize your status page to match your brand and communication style.
Customization
Send alerts and updates to users when incidents or changes occur.
Notifications
Publish important updates or news to your users via your status page.
Announcement
Data & Security
Add an extra layer of security to your account login.
Double-Factor Authentication
Your data is hosted on European servers for compliance and privacy.
EU-Hosted
A legal agreement to ensure your data is handled according to regulations.
Data Processing Agreement
All data is encrypted in transit using TLS.
TLS Encryption
Your data is backed up and replicated for increased reliability.
Data replication

Compare our plans

Free
Pricing
The monthly or yearly cost of your Crisp subscription plan.
Plan Price
$0/mo
Number of agent licences included in your plan at no extra cost.
Agents included
2
Add more seats to your plan and scale your team as needed.
Additional agents
Maximum number of unique customer profiles you can manage in your workspace.
Customer Profiles
100
Number of AI-powered actions (like summaries or replies) available per day.
AI Usage
0
Team Inbox
Your Crisp data and conversations are securely hosted in the cloud, always accessible and backed up.
Cloud-based
Get everything related to your customer service right in your pocket.
Mobile Apps
Use Crisp on Windows and Mac for a seamless desktop experience.
Desktop Apps
Receive alerts to stay up to date with your opened conversations.
Real-time notifications
Access Crisp APIs to build custom integrations and automate workflows.
Developer APIs
See all your active website visitors in real time and start conversations.
Live Geolocation map
Easily export or view the full transcript of customer conversations.
Conversation transcript
Automatically sort and organize incoming conversations for efficient handling.
Conversation Triage
Define your business hours to set expectations and automate responses outside those times.
Working hours settings
Handle as many customer conversations as you need, with no limits.
Unlimited conversations
Setup a custom domain to send your outbound emails and improve deliverability.
Custom email domain
Access the full history of your customer conversations for context and insights.
Full conversations' history
Make internal collaboration easy, centralized and personalized for each conversation.
Internal notes
Block users having disrespectful behavior on any channel.
Visitor Banning
Send and receive attachments directly within conversations.
File Sharing
Create, manage and use a gallery of pre-existing messages that makes your team more efficient.
Canned responses
Send automated surveys that measure customer satisfaction score.
Conversation ratings
Schedule pre-defined or custom reminders on each conversation with detailed attached.
Follow-up reminders
Assign conversations automatically to available agents in a fair, rotating manner.
Round-robin routing
Offer a dedicated portal to your customers where they can open new tickets or follow existing ones.
Customer Portal
Channels
Engage with people that are browsing your website and get closer to your customers.
Chat widget
Centralize answers from customizable contact forms within your Crisp Inbox.
Contact Form
Receive and reply to your team's emails straight from your Crisp Inbox.
Email
Receive and reply to Telegram messages straight in your Crisp Inbox.
Telegram
Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.
Messenger
Receive and reply to Twitter DMs straight in your Crisp Inbox.
X (Twitter)
Reply to your Instagram Direct Messages and stories from Crisp dashboard.
Instagram
Receive and reply to SMS messages straight in your Crisp Inbox.
SMS
Receive and reply to Viber messages straight in your Crisp Inbox.
Viber
Answer phone calls and trigger outbound calls right from Crisp.
Phone
Receive and reply to Line messages straight in your Crisp Inbox.
Line
Receive and reply to WhatsApp Business messages in your Crisp inbox.
WhatsApp Business
Integrations & Apps
Easily install the Crisp chat widget on your WordPress website.
WordPress
Sync e-commerce data with your Crisp Inbox to benefit from dedicated features.
Shopify
Sync WooCommerce orders and customer data with Crisp for better support.
WooCommerce
Integrate Crisp with Adobe Commerce to centralize your customer communications.
Adobe Commerce
Integrate Crisp with Prestashop to sync orders and customer data.
Prestashop
Reply to any of your incoming messages straight from your Slack Workspace.
Slack
Synchronize Crisp with your Hubspot account.
HubSpot
Synchronize Crisp with your Pipedrive account.
Pipedrive
Synchronize Crisp with your Zoho account.
Zoho CRM
Connect Crisp as a source and clip customer data from 200 platforms, effortlessly.
Segment
Connect Crisp with more than 2000+ other apps without writing a line of code.
Zapier
Automate your workflows by connecting Crisp to hundreds of other apps with Make (formerly Integromat).
Make
Integrate Crisp with your no-code automation workflows using n8n.
n8n
Synchronize revenue details from Stripe straight in your Crisp inbox.
Stripe
Synchronize Crisp with your Salesforce account.
Salesforce
Chat Widget
Integrate the chatbox widget and implement the behaviours you need to engage with your customers.
Chat SDKs
See what your users are typing before they hit send.
Live Typing preview
See when a user or agent is typing a message in real-time.
Typing status indicator
Adapt colors, text and live chat position so it fits with your brand identity.
Widget customization
Engage chat conversations automatically based on specific behaviors.
Proactive chat messages
Start a co-browsing session with people browsing on your website and share your screen if needed.
MagicBrowse
Translate instantly your messages in more than 50 different languages.
LiveTranslate
Engage with leads or customers through live audio or video message.
Video & Audio chat
Add a self-service help widget to your website for instant answers.
Help widget
Get rid of the Crisp watermark 'We run on Crisp'.
White label
Artificial intelligence
Ingest all your internal data to train a custom AI model.
AI Knowledge training
Your support agents can ask questions to an internal AI chat, trained on your internal data.
Internal AI Copilot
Let artificial intelligence classify your conversations automatically.
Auto-tagging of conversations
Get immediate voice-to-text transcription for every audio message or recorded phone calls.
Voice-to-text
Get access to a conversations' summary everytime you need to.
Conversation summary
Translate your messages into over 50 languages on any channel.
Multilingual AI
Get AI-powered writting assistant tools for your teams.
AI Writting Assistant
Let your users use AI-powered search to get an answer before they contact your support.
AI-powered site search
Gain access to a custom spam filter powered by AI that gets trained based on your settings.
AI Inbox Spam filter
Dedicated AI infrastructure for high-performance and privacy.
MCP Server (soon)
Deploy a fully autonomous AI agent to handle customer conversations end-to-end.
AI Agent (soon)
CRM
Add and manage custom attributes to enrich your customer profiles.
Custom attributes
Store and manage detailed information about each of your customers.
Customer Profile
Group your users based on behavior, attributes, or custom tags.
Customer Segmentation
Search for messages, articles, contacts or plugins using advanced filters.
Smart filters
Leave internal notes on customer profiles for better team collaboration.
Customer-based notes
Track and analyze the journey of your users from lead to loyal customer.
Customer lifecycle tracking
View a chronological history of interactions and events for each customer.
Customer timeline activity
Workflow
Build super-advanced automation flows on any channels connected to Crisp.
No-code AI chatbot builder
Provide instant, AI-powered answers to common customer queries.
AI-generated answers
Design and test chatbot scenarios before going live.
Scenario drafts
Collect structured data from users directly within the chat.
Custom Input fields
Create advanced workflows that adapt based on user responses or attributes.
Conditional flows
Trigger automated actions based on keywords detected in user messages.
Keyword-based triggers
Integrate external services and trigger workflows using APIs.
Automation via APIs
Push data to external systems in real time as events happen in Crisp.
Webhook actions
Automate actions in workflows based on CRM data or events.
CRM-based triggers
Embed external content or tools directly within the chat.
Iframes
Build as many chatbot templates as your workflows require.
Unlimited AI chatbot templates
Automatically detect user intent using artificial intelligence.
AI-based triggers
Use AI-powered blocks to build smarter multi-channel chatbot flows.
AI-agent blocks
Help Center
Write, manage and edit a dedicated help center that integrates deeply with Crisp.
Articles & Categories
Adapt colors, text and layout of your help center to fit your brand.
Customization
Offer your help center in multiple languages to serve a global audience.
Multilingual help center
Integrate your help center anywhere using our SDK.
Help center SDK
Search for messages, articles, contacts or plugins using advanced filters.
Search
Let users rate and comment on your help articles.
Article feedback
Use your own branded domain for your help center.
Custom domain name
Optimize your help center for search engines with sitemaps and meta data.
Sitemap & SEO meta data
Analytics
Measure conversational activity, customer satisfaction and operator's activity.
Prebuilt analytics
Export your data for reporting, analysis or backup.
Data export
Build your own custom dashboard and analytics to fit with your company's metrics and objectives.
Custom dashboards
Access, export and analyze your data programmatically via API.
API Analytics
Status Page
Monitor the health of your infrastructure and services in real time.
Node monitoring
Customize your status page to match your brand and communication style.
Customization
Send alerts and updates to users when incidents or changes occur.
Notifications
Publish important updates or news to your users via your status page.
Announcement
Data & Security
Add an extra layer of security to your account login.
Double-Factor Authentication
Your data is hosted on European servers for compliance and privacy.
EU-Hosted
A legal agreement to ensure your data is handled according to regulations.
Data Processing Agreement
All data is encrypted in transit using TLS.
TLS Encryption
Your data is backed up and replicated for increased reliability.
Data replication

Frequently asked questions

Haven’t found what you’re looking for?
Contact us

pricing-faq-illustration
  • Will I pay more for some features?question-expand-icon
  • Is VAT included in plan prices?question-expand-icon
  • Do you offer discounts on multiple Crisp Workspaces?question-expand-icon
  • What does a Crisp Workspace stand for?question-expand-icon
  • I’m running a nonprofit / I am a student. Do you offer discounts?question-expand-icon
  • Is it possible to pay yearly?question-expand-icon
  • Why are there no limits on the number of conversations?question-expand-icon

600,000 companies have already made the move

See their testimonials
testimonial-video-thumbnail-emma
Emma
testimonial-video-play-button
testimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-star

Evaluated over 20 products, and Crisp came out on top

testimonial-review-person-picture-chris-sees
Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

testimonial-review-person-picture-edoardo-moreni
Edoardo Moreni
Emma

We chose Crisp from the begining because of its flexibility and level of automations it allowed.

We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.

testimonial-video-thumbnail-hoxton mix
Hoxton Mix
testimonial-video-play-button
testimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-startestimonial-rating-icon-star

Crisp is probably one of my favorite part of my business. It's just so good.

testimonial-video-thumbnail-reedsy
Reedsy
testimonial-video-play-button
testimonial-review-person-picture-emmanuel-nataf
Emmanuel Nataf
Reedsy

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.

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  • footer-cta-badge-g2-high-performer
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Ready to improve your customer experience?