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How to hide your live chat on multiple pages?

Building a great live chat support isn't always simple. That's why it's interesting to hide the chatbox on some pages of your website.

Thanks to Crisp, you can use two different tools to hide or show the chatbox.

The first one uses JS (Javascript) and will require a few technical skills to make it work.

Using those settings will allow you to hide or show the chatbox based on the following criteria: On pages, on click on a link, on custom data, on URL parameters, and multiple other scenarios.

The second one uses your existing live chat settings that are available within your inbox.

Using those settings will allow you to hide or show the chatbox based on the following criteria: on pages, on countries, on languages, on IPs

Livechat: https://crisp.chat/en/livechat/ Helpdesk article about the JS SDK: https://help.crisp.chat/en/article/how-to-use-dollarcrisp-javascript-sdk-10ud15y/ How to hide the chat on multiple pages: https://help.crisp.chat/en/article/how-to-hide-the-chatbox-on-some-pages-yzs8rk/

Hosted by
Antoine Goret
Marketing & Sales

Key Moments

0:28
Introducing the two different ways of hiding a chatbox

0:39
Using the JS SDK To hide or show the live chat

1:06
Using Crisp inbox settings to hide or show your chatbox

2:05
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