A chatbot is still a robot. As they are engaging with your customers, it's always nice to make it behave more like a human than a machine. In order to improve the way your chatbot is behaving, here are a few tips to make it more human-like.
Chatbot for sales, Chatbot for marketing or so ever, every chatbot should have a human behaviour so it better interacts with customers and potential users.
By making your chatbot look more human, you'll better engage with your website visitors and improve engagement.
Using human-centered design technics will help you to craft a better experience for your leads and customers.
Human-centered chatbots are much more appreciated and used, it's time to take part in the process.
Helpdesk article: https://help.crisp.chat/en/article/how-to-make-my-chatbot-look-more-human-like-vcf6oc/