Tools

Estimate your monthly WhatsApp messaging costs

Choose the countries you message and how many messages you send each month. Prices are Crisp WhatsApp rates, per delivered message.

  1. 1Countries
  2. 2Messages
  3. 3Budget

Which countries are you messaging?

Pick every market you send WhatsApp messages to. Search from the top of the list to find a country quickly.

How do I use the WhatsApp Business cost estimator?

The estimator gives you a monthly WhatsApp cost. Choose the countries where your company is active. Then set a monthly volume for each country and each template type: marketing, utility, authentication, authentication international, and service. You then see the price for every country and the total for the month.

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What is included in a WhatsApp Business message price?

A message is billed when it is delivered. The price depends on the recipient's country and the template type. These are Crisp WhatsApp rates, effective 1 October 2026, and they are separate from your Crisp subscription.

Message categories follow the WhatsApp Business Platform. See Meta's pricing documentation. The prices in this calculator are Crisp's rates.

Which WhatsApp template types change the price?

Marketing, utility, and authentication templates are billed in full at the rate for the recipient's country. Authentication international is a higher rate in some countries, and that field appears only there. Service messages are free-form replies you send inside the 24-hour window that opens when a customer messages you.

Which WhatsApp messages should stay out of the estimate?

The first 1,000 service messages each month are free, and that allowance is shared across the countries you selected, in proportion to the service messages you send in each one. Messages your customers send you are free. Messages sent inside a free entry-point window, such as after a click-to-WhatsApp ad, are free too, so leave them out of your quantities.

Frequently asked questions

  • Is WhatsApp Business free?
    The WhatsApp Business app is free. Messages sent through the WhatsApp Business Platform are not: a message is billed when it is delivered, at a rate that depends on the recipient's country and the template type. The prices here are Crisp's rates, and they are separate from your Crisp subscription. Messages your customers send you are free.
  • How much does the WhatsApp Business API cost?
  • What is the difference between the WhatsApp Business app and the Crisp App?
  • What are the benefits of using WhatsApp Business for customer service?
  • Does sending more messages lower the rate?
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