We use Crisp on a day-to-day basis because it helps us to communicate with people browsing our website in real time. It's also a great tool for sending newsletters and mail communications. In the world we live in, providing real-time conversations with leads or customers helps us to prevent doubts from getting on their minds.
Thanks to Crisp, we never miss an opportunity to have a new customer because even if we're not in front of our computer, mobile apps help us to be reactive at any time.
Crisp is much more than a customer support tool, it's also a tool that we use to sell our products to new customers. Using Crisp, we're able to gather the entire team around one platform to help resolve each request.
Taking advantage of the email marketing tool.
More than just a live chat software, we use Crisp as an email marketing tool too. It helps us a lot to communicate with our customers when we have announcements to do. Thanks to the email marketing solution available in Crisp, we can manage email campaigns in a simple and easy way.
Email templates are available so they can share among the entire team and improved through time. The Wysiwyg email editor is also super helpful when we need the marketing team to add some content to the email we're sending.
Overall, Crisp is a super deal for startups as they provide an interesting offer to get started.