Meet our Crispy Partner

Juliette Valois

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Who is Juliette Valois?

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After 8 years as a Customer Success Manager & operations lead, and 3 years as a freelancer, I help companies transform their support with Crisp: fewer repetitive tickets, higher satisfaction, and teams that can finally breathe.

🧩 What I do with Crisp

Audit & diagnosis: analysis of your processes, customer journeys, and friction points
AI agents & chatbots: reduction of up to 50% in recurring requests
Workflows & automations: smart routing, macros, and automation rules
Setup & migration: from Zendesk, Intercom, or Front to Crisp
Continuous optimization: help center, segmentation, customer journeys, KPIs (CSAT, NPS, resolution)
Training & enablement: your teams master the tool and gain autonomy

My philosophy: AI and automation should serve humans, never replace them.

My clients: startups, scale-ups, e-commerce, and B2B SaaS companies that want to absorb growth without blowing up their support team

Marseille, France

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How can Juliette Valois help you

Development
Expertise in web development and programming, covering front-end and back-end technologies. Skilled in creating responsive websites, web applications, and integrating various APIs and third-party services to enhance functionality and user experience.
Automation
Implement automation solutions to streamline operations, reduce manual effort, and enhance efficiency. This includes the use of automation tools and scripts to automate tasks, improve accuracy, and reduce errors in Crisp integration and optimization.
Project Management
Expertise in project management, including planning, execution, and monitoring of Crisp integration projects. This includes resource allocation, task scheduling, and progress tracking to ensure successful implementation and optimization of Crisp features.
Process Optimization
Identify and implement improvements to business processes, focusing on enhancing efficiency and user experience. This includes streamlining workflows, reducing bottlenecks, and implementing best practices for Crisp integration and optimization.