Ticketing system, made cool and efficient for customer support
Ticketing System
14 days free trial — All Crisp features — No card required
Much more than your traditional online ticketing system
Ticketing system made for real-time conversations
Traditionally, IT ticketing systems are seen as an asynchronous channel. Most of the time, getting an answer immediately is a wild dream. Thanks to Crisp shared inbox, built on top of your ticket center, you can deal with tickets in real time to make the customer experience even better. With our ticketing software, you can handle tickets as conversations and benefit from all the features included in our shared inbox: knowledge base, canned messages, chatbots and many others.
Streamline your customer service ticket management
Each company has different processes with different tools used for specific tasks, that's why being able to streamline tasks between your different software is crucial for the efficiency of your company. Crisp offers a wide range of integrations that will help your customer service, sales or marketing teams to transfer data and assign tasks effortlessly among the entire company.
Fair Pricing Policy
Crisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.
No engagement
We want you to be free to leave whenever you want. That's why Crisp plans come with no engagement.
Free trial
Ever bought something without any trial? That's why all our plans come with a trial of 14 days without any CCs required
Conversational tickets, automated
As tickets are seen as conversations inside Crisp, you can benefit of our chatbot software to make customer experience automated. Build bots to bring a first level of customer support to incoming tickets. Whatever your availability, you'll always be able to bring consistency and set expectations.
10,000 brands are already using Crisp to improve their customer experience. See their testimonials!
Emma
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.
Hoxton Mix
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
