Shared inbox
Your conversations, your whole team, data and AI, at your fingertips
14 days free trial — All Crisp features — No card required
Much more than your traditional shared email inbox software
Get more work done, together.
End-up the thrill of unfinishable email threads, Crisp inbox lets you write internal notes on each conversation. Simply mention teammates on targeted threads to collaborate. Our universal inbox offers the ability to bring your team around one tool to work together and answer customers effortlessly. Crisp is designed for team collaboration and real-time communication, making it the perfect alternative to your individual mailbox
Automate time-consuming workflows
Let your team focus on what really matters for your business and automate low-value action. Our shared inbox software comes with dedicated features that will let you automate repetitive tasks: Build routing rules to assign conversations automatically to a group of users, Create saved replies to automate answers for repetitive questions or simply create powerful chatbot scenarios to generate leads 24/7, even when you're sleeping.
Fair Pricing Policy
Crisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.
No engagement
We want you to be free to leave whenever you want. That's why Crisp plans come with no engagement.
Free trial
Ever bought something without any trial? That's why all our plans come with a trial of 14 days without any CCs required
Track your team inbox efficiency
With our shared inbox software, teams can easily view their performance and efficiency. They can all drill down to dedicated metrics such as average first response time or detailed activity reports such as messages sent, chat triggers deliverability and the current customer's satisfaction.
Centralize your customers' and lead data
Our all-in-one inbox offers the ability to access a dedicated customer data management platform. Connect Your Shared Inbox to a CRM. Get a complete picture of every customer or lead, including their location, activity, and more. Filter and target customers by the actions they do or don’t take in your app. Build a data-driven strategy thanks to our universal inbox.
10,000 brands are already using Crisp to improve their customer experience. See their testimonials!
Emma
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.
Hoxton Mix
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
