{ "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": "Knowledge", "item": "https://crisp.chat/en/knowledge/" }] }
Knowledge Base software

A knowledge base software to build outstanding help articles

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400,000 brands are already using Crisp to improve their customer experience
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Much more than your traditional knowledge base software

Turn your tribal knowledge into easy-to-find answers

Document office policies, company goals, employee contact info, engineering practices — any important info — in one central location. Everything you need to build an internal knowledge base is available within our knowledge base software. Rather than having all your docs jumbled together, sort everything into clearly separated categories within your company.

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Take advantage of our knowledge base software to create help articles your customers deserve

Our knowledge base software comes with a rich text editor that will allow anyone within your company to customize your content and manage content. It doesn't require any technical skills. From images to GIFs or Youtube Integrations, you'll get everything you need to build the right knowledge management system for your leads or customers. Our knowledge base software comes with a rich text editor that will let you customize each part of your articles to provide better support. Each article is linked to a category so it brings contexts to your article, showing similar help content that can provide resourceful information for your users. You can even build sub-categories! Using meaningful categories through icons, colors and titles will make your customer experience stand out. Our knowledge software provides easy-to-use icons to organize your sections as you wish on a dedicated website.

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  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Import your knowledge base from a previous provider

Scared of the importation process from your previous provider? No worries, we got your back! Import your existing knowledge base automatically thanks to our knowledge base software.

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