A knowledge base software to build outstanding help articles

Knowledge Base software

14 days free trial — No commitment

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Much more than your traditional knowledge base software

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Turn your tribal knowledge into easy-to-find answers

Document office policies, company goals, employee contact info, engineering practices — any important info — in one central location. Everything you need to build an internal knowledge base is available within our knowledge base software. Rather than having all your docs jumbled together, sort everything into clearly separated categories within your company.

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Take advantage of our knowledge base software to create help articles your customers deserve

Our knowledge base software comes with a rich text editor that will allow anyone within your company to customize your content and manage content. It doesn't require any technical skills. From images to GIFs or Youtube Integrations, you'll get everything you need to build the right knowledge management system for your leads or customers. Our knowledge base software comes with a rich text editor that will let you customize each part of your articles to provide better support. Each article is linked to a category so it brings contexts to your article, showing similar help content that can provide resourceful information for your users. You can even build sub-categories! Using meaningful categories through icons, colors and titles will make your customer experience stand out. Our knowledge software provides easy-to-use icons to organize your sections as you wish on a dedicated website.

  • Fair Pricing Policy

    Crisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.

  • No engagement

    We want you to be free to leave whenever you want. That's why Crisp plans come with no engagement.

  • Free trial

    Ever bought something without any trial? That's why all our plans come with a trial of 14 days without any CCs required

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Import your knowledge base from a previous provider

Scared of the importation process from your previous provider? No worries, we got your back! Import your existing knowledge base automatically thanks to our knowledge base software.

600,000 brands are already using Crisp to improve their customer experience. See their testimonials !

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Emma
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We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.

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Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

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Edoardo Moreni
Emma

We chose Crisp from the begining because of its flexibility and level of automations it allowed.

All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.

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Hoxton Mix
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What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.

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Reedsy
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Emmanuel Nataf
Reedsy

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.

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Ready to improve your customer experience?