Follow your operator's activities on Crisp
Quickly & in-depth review your website insights
In the Agents table, You can see each operator's progress and determine who needs to work more!
In the conversation table, You can see in-depth more about each conversation like what was the first response and when it gets solved, and by whom, in addition to the client rating
Use these charts to understand what time you have more conventions and if your online agents are enough to close them, you can also track the operator login and logout from crisp!
Hossam Ayman