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Inbound and outbound phone calls in your shared inbox
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Improve call center management

Aircall cloud-based phone system has been deeply integrated into Crisp so you can handle phone calls straight from your shared inbox. Your teams can now focus on interacting with your customers instead of filling out data manually. Much more than a phone call center, Crisp will help you to benefit from a multichannel contact center that will centralize inbound messages from all channels across your activity, combined with data from multiple sources.

Forget about poor call center experiences

Delightful customer experiences start with personalized, unique, and efficient interactions with your leads and customers. Our call center software integration for shared inbox helps your customer service teams to get contextualized data about the people you’re having a call with.

Answer phone calls from one central place

Dial a phone number and start a phone call with your customers around the world straight from your team inbox. You can also answer phone calls from Crisp to benefit from all the amazing features that are available at your fingertips.


Crisp IM


Created: 12/20/2021

Updated: 1/3/2023

Category: Team Work

400,000 brands are already using Crisp to improve their customer experience
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