Discover how HubSpot Service Hub compare with HelpShift

What is the best software for your business? Looking to compare HubSpot Service Hub with HelpShift? Enjoy a detailed comparison of HubSpot Service Hub vs HelpShift.

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Discover how HubSpot Service Hub compare with HelpShift

Enjoy a detailed comparison table about features and pricing

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Pricing
HubSpot Service Hub
  • Highest Plan$150 / mo / seat
  • Chat Seat Included1
  • Additional seat$150 / mo / seat
  • ContactsUnlimited
  • Annual billing for 10 users$36,000
HelpShift
  • Highest Plan150 $ / mo / agent
  • Chat Seat Included-
  • Additional seat-
  • Contacts-
  • Annual billing for 10 users-
Shared Inbox
Livechat
Chatbot
Artificial intelligence
Campaigns
Knowledge base
Contact management
HubSpot Service HubHelpShift
Pricing
Highest Plan$150 / mo / seat150 $ / mo / agent
Chat Seat Included1-
Additional seat$150 / mo / seat-
ContactsUnlimited-
Annual billing for 10 users$36,000-
Shared Inbox
Cloud-hosted
Mobile apps
Desktop apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor banning
File sharing
Canned responses
Contact form
Customer portal
Shared email
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Sneak peak message
Live translate
Chat transcript
Customizable chat widget
Co Browsing
Multisite
Video and audio calls
Speed Impact4.6s-
Branding removal
Multilingual website chat
Chatbot
Chatbot builder
Draft scenarios
Input fields
Carousels
Multichannel
Custom iframe
Keyword intents
Condition blocks
Artificial intelligence
Chatbot API
Analytics
Artificial intelligence
Internal data ingestion
Copilot
Virtual assistant
Categorization
Speech-to-text
Summary
Multilingual AI
Custom LLM
Campaigns
Targeting options
Dynamic data
Email, WhatsApp & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier, Make or N8N integrations
Contact import
Users' activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is HubSpot Service Hub?

Hubspot Service Hub is one of the leading platforms to offer a customer service platform for businesses around the world. The customer service tool is deeply integrated within Hubspot Suite. HubSpot Service Hub aids companies to offer outstanding experiences through deep integrations with other tools from the Hubspot suite. The ticketing system enriches and drives customer relationships by identifying opportunities and delivering the utmost services with authenticity.

Hubspot has many competitors as it's one of the leading CRM software in the world. However, if we look at Service Hub only, it's common to think about Zendesk, Intercom, Freshdesk or Crisp.

Access a detailed comparison between Crisp and HubSpot Service Hub

comparison-competitor-helpshift-product

What is HelpShift?

Helpshift is a customer support platform dedicated to mobile apps that provides companies with a world of effective customer services that yield faster ROI, resolution times, and higher CSAT. Superb-saving operational service and in-app solution that deviates links, Helpshift gives users the best experience. Abinash Tripathy, the CEO and co-founder of Helpshift discovered the company in 2011 to automate price. Since then, it has evolved into an all-around software that empowers transparency, humility, and excellence.

Access a detailed comparison between Crisp and HelpShift

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Ready to improve your customer experience?