🤔 How to build a custom AI bot?

You can build a custom AI bot by using a chatbot builder. It's a no-code tool that makes it easy to train an AI on your content and data. If you want to build a customer experience that is tailored to your business, chatbot builders offer the ability to create custom AI Chatbots without any coding skills.

🤖 What are the top tools available?

Among the top tools that offer an AI-powered Viber chatbot software, you can find companies like Crisp, BotPress, SleekFlow, and many more. They provide a dedicated environment to help you improve your Line Messaging support experience. Combined with powerful APIs and infrastructure, companies can provide a modern support experience through the Viber Messaging app by leveraging AI to provide efficient and personalized support.

📈 What are the benefits of bots for business?

Bots are a great way to automate your business tasks and handle inquiries such as order tracking and other basic customer support requests. More than automations, bots are super powerful at reducing time to resolution as they operate 24/7 and manage routine tasks. Benefits are numerous, even more when conversations are connected to a customer support software as customers might want to speak with a human agent.

Craft the best secured and encrypted messaging experience to answer your customers faster

Leverage no-code and AI to build your own automated chatbot. Through a dedicated Viber chatbot builder, create smart workflows that qualify, route and answer customers' questions at every step of their journey.

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14 days free trial — No commitment

No-code automation in minutes
Get started instantly with pre-built support templates designed for your industry. Our intuitive drag-and-drop builder helps you create and customize complex workflows without any technical knowledge.
Personalized customer journeys
Design dynamic conversation flows that adapt to your customers' needs. Qualify leads, process orders, and handle support requests using Viber's interactive buttons, rich media, and secure payment options.
AI-powered support
Train an AI that understands your business by uploading your documentation and FAQs. Automatically handle routine inquiries while smart routing ensures complex cases reach the right team member at the right time.

Seamless transition from an automated flow to a human agent

Chatbots are not always where the customer support experience ends up. At some point, customers might feel the need to transition to a human. With a good Viber chatbot solution, teams can step into the conversation at any time and take over the AI-powered workflow.

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Connect data sources to train a custom AI model

Train your very own AI agent to answer your Viber messages

Take advantage of different data sources to upload your content and data and train an AI to become a part of your team. In just a few clicks, you can start the AI training and publish your first Viber bot.

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Simple and powerful no-code chatbot builder

Build your own Rakuten-Viber chatbot scenarios or choose to customize pre-existing automated Viber templates from a variety of use-cases to build your own Viber support experience. Customize languages, message type, time or hours of the day where the AI bot should trigger... and much more.

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Monitor each and every conversation to improve customer support

One of the biggest benefits of using an omnichannel chatbot platform lies in its ability to get powerful analytics that centralize data from all your inbound channels. Data such as CSAT and conversations' metrics are available and merged together to help you with a true data-driven approach for your business.

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shared-inbox-advanced-routing-illustration

Route multilingual conversations to the right teams or departments

Empowering your company with a multilingual chatbot is important, but so is the human handover. To make sure the experience stays consistent, you can route conversations automatically to the right team or department based on the customers' languages.

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Explore our omnichannel chatbot solution

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Crisp is not just offering Viber AI chatbot, discover all the features offered by our all-in-one business messaging solution

Frequently Asked Questions

🤔 How to build a custom AI bot?
You can build a custom AI bot by using a chatbot builder. It's a no-code tool that makes it easy to train an AI on your content and data. If you want to build a customer experience that is tailored to your business, chatbot builders offer the ability to create custom AI Chatbots without any coding skills.
🤖 What are the top tools available?
Among the top tools that offer an AI-powered Viber chatbot software, you can find companies like Crisp, BotPress, SleekFlow, and many more. They provide a dedicated environment to help you improve your Line Messaging support experience. Combined with powerful APIs and infrastructure, companies can provide a modern support experience through the Viber Messaging app by leveraging AI to provide efficient and personalized support.
📈 What are the benefits of bots for business?
Bots are a great way to automate your business tasks and handle inquiries such as order tracking and other basic customer support requests. More than automations, bots are super powerful at reducing time to resolution as they operate 24/7 and manage routine tasks. Benefits are numerous, even more when conversations are connected to a customer support software as customers might want to speak with a human agent.

600,000 brands are already using Crisp to improve their customer experience. See their testimonials !

Emma

Evaluated over 20 products, and Crisp came out on top

Chris Sees

Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

Edoardo Moreni

Emma

We chose Crisp from the begining because of its flexibility and level of automations it allowed.

We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.

Hoxton Mix

Crisp is probably one of my favorite part of my business. It's just so good.

Reedsy

Emmanuel Nataf

Reedsy

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.

Discover other features our chatbot offers

Email Chatbot
Leverage no-code and AI to build your own automated AI-powered email reply bot. Whether you have a Gmail account or Outlook, upload your own data and start replying to your emails automatically.
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Instagram Chatbot
Leverage no-code and AI to build your own automated Instagram reply bot. Train a personalized AI agent with your own data and start replying to your Instagram DMs automatically.
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Line AI Chatbot
Leverage no-code and AI to build your own automated Line chatbot. Through a dedicated chatbot builder, create smart workflows that qualify, route and answer customers' questions at every step of their journey.
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Messenger AI Chatbot
Leverage no-code and AI to build your own automated Messenger answer bot. Train a personalized AI agent with your own data and start replying to your Messenger conversations automatically.
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SMS Chatbot
Leverage no-code and AI to build your own automated AI-powered SMS reply bot. Connect with Twilio or Aircall and deal with all your SMS from one single inbox.
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Telegram AI Chatbot
Leverage no-code and AI to build your own automated AI-powered Telegram chatbot. Take advantage of a chatbot builder to create a smart workflow that qualifies, routes and answers customers at every step of their journey.
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WhatsApp Chatbot
Leverage no-code and AI to build your own WhatsApp chatbot. Train your custom AI agent with your own data and start engaging with leads and clients in seconds.
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