Craft the best Instagram DM experience, powered with AI

Leverage no-code and AI to build your own automated Instagram reply bot. Train a personalized AI agent with your own data and start replying to your Instagram DMs automatically.

14 days free trial — No commitment

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  • Beyond basic automated responses

    Unlike Instagram's limited quick replies, create dynamic conversational flows that understand context and handle complex queries.

  • Advanced customization without code

    While Instagram only offers basic message templates, Crisp lets you build sophisticated workflows with conditional logic, multiple languages, and dynamic content - all through an intuitive drag-and-drop interface.

  • Intelligent conversation management

    Transform your Instagram DMs with AI that can qualify leads, answer product questions, and handle support tickets 24/7. Seamlessly escalate complex cases to your team while maintaining conversation context.

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Seamless transition from an automated flow to a human agent

Chatbots are not always where the customer support experience ends up. At some point, customers might feel the need to transition to a human. With Crisp, you can step into the conversation at any time and take over the AI-powered chatbot.

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Connect data sources to train a custom AI model

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Powerful drag-and-drop builder

Build your own templates or choose to customize pre-existing automated reply bot templates from a variety of use cases to build your own support experience. Customize languages, time or hours of the day where the bot should trigger... and much more.

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Monitor each and every conversation to improve customer support

One of the biggest benefits of using a chatbot tool for Instagram lies in the ability to get powerful analytics such as CSAT and conversation metrics to see how your team is doing.

Explore our omnichannel chatbot solution

Learn more
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Crisp is not just offering an Instagram AI chatbot software, discover all the features offered by our all-in-one business messaging solution

Frequently Asked Questions

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  • 📈 How does it connect with Meta Business Manager?question-expand-icon

600,000 brands are already using Crisp to improve their customer experience. See their testimonials !

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Emma
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Evaluated over 20 products, and Crisp came out on top

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Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

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Edoardo Moreni
Emma

We chose Crisp from the begining because of its flexibility and level of automations it allowed.

We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.

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Hoxton Mix
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Crisp is probably one of my favorite part of my business. It's just so good.

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Reedsy
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Emmanuel Nataf
Reedsy

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.

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Ready to kickstart your Instagram support experience with our platform?