Develop your mulitchannel customer service bot with the right programming interface
Develop intelligent automation with our developer-friendly API. Ideal for growing SaaS and e-commerce businesses looking to deliver exceptional customer experiences.
Connect to your preferred AI models including ChatGPT, Claude, and Gemini. Process natural speech with custom NLP engines or popular services like IBM Watson.
Incorporate complex behaviors
Combine your backend information and Crisp insights to create enhanced experiences with our APIs.
Choose from multiple libraries
Select the right chatbot application programming interface for your preferred programming language.
Smart chatbot API for better customer service
Enhance your customer support with Crisp's flexible chatbot API. Our platform makes it easy to implement powerful natural speech processing and AI capabilities. Connect to leading AI models like ChatGPT, Claude, or Gemini, or use custom NLP solutions. Perfect for growing businesses, our API supports multiple programming dialects including Node.js, Python, PHP, Ruby, and Go. Start with our visual builder and expand functionality through our APIs as you grow.
With Crisp, you can craft custom bot scenarios tailored to your business needs. Our platform enables you to design workflows that engage users based on their actions and attributes. For instance, when a user visits your pricing page, the bot can use an API call to check their customer status and subscription plan. Depending on the user's profile, the bot can offer various options, such as customer support, connecting them with a sales representative, or showcasing product updates. You can also assign discussions to specific team members and integrate with third-party services like Zapier for seamless automation.
Crisp's chatbot API combines powerful features with ease of use. It offers seamless integration with popular AI models, practical NLP capabilities, and supports real-moment data processing. Our API includes SDKs for multiple programming dialects and connects easily with common messaging platforms.
At Crisp, we offer five different chatbot APIs, including PHP, NodeJS, Python, Go, and Ruby, allowing you to construct the chatbot that best suits your needs.
Yes, our chatbot API allows you to connect your chatbot with all parts of our software. Additionally, you can integrate with other services like Dialogflow, Wait.ai, or TensorFlow to leverage NLP and enhance customer experiences.
600,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Emma
Evaluated over 20 products, and Crisp came out on top
Chris Sees
Hoxton Mix
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
Edoardo Moreni
Emma
We chose Crisp from the begining because of its flexibility and level of automations it allowed.
We really enjoy being able to play with the possibility of the api, so much that it has become a mini-backoffice for us.
Hoxton Mix
Crisp is probably one of my favorite part of my business. It's just so good.
Reedsy
Emmanuel Nataf
Reedsy
Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.
Discover other features our chatbot offers
Chatbot Builder
Create your ideal workflows in seconds using a visual builder powered by artificial intelligence. You don't need to be a developer to publish your first bots.
Emma
Hoxton Mix
Reedsy
