canned message
How to use canned messages for customer service?
Repeating the same answer, again and again, all day long, can be boring. Especially for your customer service team. Canned messages, also known as canned responses or saved replies have been a game-changer in the life of many customer service teams.
What are the benefits of canned responses for customer service?
Customer service is a wild thing. Particularly when it comes to scaling it. As your business grows, your customer service team has to adapt to improve its quality. In every aspect. Building the most efficient customer service requires the right tools and the perfect mindset.
Canned Responses Cheat Sheet for Sales, Marketing & Support
Do you want to understrand how canned responses can affect your productivity at work ? Here is the full cheat sheet to start building your own.
