Julien Le Coupanec

Will your next experiment get you closer to product/market fit? Sure, it may. Being clever to experiment and iterate on your product is one of the required keys to succeed. Nonetheless, I have seen too many startups under-estimate everything related to customer communication. That’s quite sad as a

« Only founders can pivot, that’s why they have to do customer development by themselves. That’s a key idea to understand. » If you are no newcomer in the startup ecosystem, you might have heard this quite often: do not delegate your customer support. This is a key idea to